Socks, water bottle, sunscreen, picnic blanket and some form of shade if needed. Please bring your QR Code, either on your phone or hard copy. Make your way to the concierge to check in and get your wristbands. You can keep your wristband as a memento.

¿How long is a session?

Times may vary depending on location, please check the schedule for a specific event on the event booking page.

IMPORTANT INFORMATION

We have tried to answer all of your questions here but if you would like to chat about anything else we haven't covered here, please contact us.

AGES

Suitable for ages 2+
Under 5’s require an accompanying parent/carer
5+ can go unaccompanied.
Each under 5 ticket comes with a free parent/carer ticket called a Companion Pass

IMPORTANT TICKET INFO

Tickets can be purchased at the door, availability dependent. We suggest booking online to avoid disappointment.
Each U5 ticket includes a free parent ticket. Purchase the ticket and an extra wristband will be automatically provided when you check-in at the event.

SESSION TIMES

Times may vary depending on location, please check the schedule for a specific event on the event booking page.

CHANGE BOOKING

Please send us an email to contact@tuffnutterz.com with your booking details and we will change it for you. The feasibility of the changes will depend on our availability for the new selected date.

WHAT HAPPENS IF IT RAINS

We won’t let wind or light rain stop the fun! For light rain, we recommend you bring a spare set of clothes.
In the event of thunderstorms, heavy rain/winds or extreme weather conditions that could represent a risk we reserve the right to postpone, reschedule or cancel sessions or the event. We keep a close eye on the weather ahead of our events and will communicate any changes as soon as we can to ticket holders via text.
If an event session/day is cancelled/postponed by Tuff Nutterz on account of the weather, customers will be issued with a voucher to be used anytime in the future or a full refund on request. Refunds will not be issued based on customers preferences of weather conditions. In this case, a gift-card will be issued so you can rebook at your convenience.

WHAT TO BRING

Socks, water bottle, sunscreen, picnic blanket and some form of shade if needed.
Please bring your QR Code, either on your phone or hard copy. Make your way to the concierge to check in and get your wristbands. You can keep your wristband as a memento.

STORAGE

Lockers are not available at the event, but you can leave your belongings safely with our staff at the ticket office, no charge.

FOOD & DRINKS

TUFF NUTTERZ | COOMERA WESTFIELD | PERMANENT COURSE

Our fabulous location at the Westfield Coomera mall means you have access to the best food and coffee available!
You may bring whatever food or drink you please. Make yourself at home.
We offer a wide range of impulse ice creams from our Peter’s freezer for purchase.

ROAMING EVENT COURSE

We will have coffee, ice cream and yummy food available for purchase at our events.
You may bring your own food/drinks too

CHECK-IN

Please bring your QR Code, either on your phone or hard copy. Make your way to the concierge to check in and get your wristbands. You can keep your wristband as a memento.

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NSW parents VOUCHERS

We do accept NSW parents vouchers in all our NSW locations until the 9th of October. Unfortunately, vouchers can not be redeemed online and can only be redeemed at the door. You can use as many vouchers as you want!.