IMPORTANT INFORMATION

We have tried to answer all of your questions here but if you would like to chat about anything else we haven't covered here, please contact us.

 

AGES

  • Suitable for ages 3+

  • Under 5’s require an accompanying parent/carer

  • 5+ can go unaccompanied. 

  • Each under 5 ticket comes with a free parent/carer ticket called a Companion Pass

 

IMPORTANT TICKET INFO

  • Tickets can be purchased at the door, availability dependent. We suggest booking online to avoid disappointment.

  • Each U5 ticket includes a free parent ticket. Purchase the ticket and an extra wristband will be automatically provided when you check-in at the event.

 

SESSION TIMES

TUFF NUTTERZ | COOMERA WESTFIELD | PERMANENT COURSE

  • School Term Time:

    • 9:30 am - 4:30 pm Saturday - Sunday

  • School Holidays:

    • 9am - 5pm Every Day​

TUFFY'S NEST | ROAMING EVENT COURSE

  • Session 1: 9:00 - 10:45

  • Session 2: 11:00 - 12:45

  • Session 3: 13:00 - 14:45

  • Session 4: 15:00 - 16:45

 

CHANGE BOOKING

 

WHAT HAPPENS IF IT RAINS

  • We won’t let wind or light rain to stop the fun! For light rain, we recommend you bring a spare set of clothes. 

  • In the event of thunderstorms, heavy rain/winds or extreme weather conditions that could represent a risk we reserve the right to postpone, reschedule or cancel sessions or the event. We keep a close eye on the weather ahead of our events and will communicate any changes as soon as we can to ticket holders via text.

  • If an event session/day is cancelled/postponed on account of the weather, customers will be issued with a voucher to be used anytime in the future or a full refund on request.

 

WHAT TO BRING

  • Socks, water bottle, sunscreen, picnic blanket and some form of shade if needed.

  • Please bring your QR Code, either on your phone or hard copy. Make your way to the concierge to check in and get your wristbands. You can keep your wristband as a memento.

 

STORAGE

  • Lockers are not available at the event, but you can leave your belongings safely with our staff at the ticket office, no charge.

 

FOOD & DRINKS

TUFF NUTTERZ | COOMERA WESTFIELD | PERMANENT COURSE

  • Our fabulous location at the Westfield Coomera mall means you have access to the best food and coffee available!

  • You may bring whatever food or drink you please. Make yourself at home.

  • We offer a wide range of impulse ice creams from our Peter’s freezer for purchase.

TUFFY'S NEST | ROAMING EVENT COURSE

  • We will have coffee, ice cream and yummy food available for purchase at our events.

  • You may bring your own food/drinks too

 

CHECK-IN

  • Please bring your QR Code, either on your phone or hard copy. Make your way to the concierge to check in and get your wristbands. You can keep your wristband as a memento.

 
 
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